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First, OdePro provides after-sales services:

1)30 days free replacement: Return to Odepro for a free replacement.

2) 24 months free repair: Return to Odepro for repair.

3) Limited lifetime warranty: If problems develop after 24 months of the purchase, we will charge for parts. The total repair fee is assessed according to the cost of the replaced materials.

This warranty does not cover normal wear and modifications, misuse, disintegration, negligence, accidents, improper maintenance, or repair by anyone other than Odepro itself.
Service hotline:+86 755-36538983
Service support:service@odepro.com

Second, products are under normal usage  if quality problems arise:

Note:
1. The purchase date is subject to purchase invoice (based on parcel receipt date if you get it via our online store), while based on Production Date if no purchase invoice.

2. OdePro wouldn't assure after-sales service obligations if you fail to provide the product warranty card.
3. Quality issues do not include the user's personal subjective objections such as appearance and feeling about our products.
4. Replacement and warranty service are only valid under normal use: The user disassemble, improper use, improper access to the power supply and not according to the instructions are beyond our warranty rules. Due to transport and other accidents caused the damage, natural disasters also excludes.
5.
OdePro only offers functional repair service for the discontinued products  (the appearance may differ from the original product)

6. The warranty excludes cover shell, brochures, packaging

Third, please show us the product warranty card when you get to service. Please keep the warranty card and purchase invoices. Warranty card may not be altered, otherwise invalid.

All Rights Reserved By OdePro

Copyright 2014-2018 www.odepro.com
Shenzhen Odepro Technology Co., LTD All Rights Reserved

Address: 7F, 6th Building, Jianfurundongsheng Industrial Park, Gushu, Xixiang, Bao'an, Shenzhen, China
TEL :(86)755-36538983  
Email:odepro@odepro.com

Built By OdePro China 
Odepro outdoor technical support