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First, OdePro provides after-sales services:
1. Advisory services: If users have any problem during use, you can call Toll Free: 0755-36538983 or visit www.odepro.com to consult.
2. Replacement service:  If there is any quality problem due to the factory indeed, the user can contact the dealer or by phone: 0755-36538983 Contact us
 Contact us for the free replacement (physical damage, as warranty processing) 
3. Warranty service: During the warranty period, if you have quality problems, you can contact the dealer or call: 0755-36538983 contact us for warranty service.
4. Repair service: During the maintenance period, if quality problems arise, you can contact the dealer or by phone: 0755-36538983 contact us to request repair service.

Second, products are under normal usage  if quality problems arise:

The warranty period of the repair for our items is one year since the day you make an order on our online store, while one month is for replacement. Both of them are free under guarantee period.
 
Note:
1. The purchase date is subject to purchase invoice (based on parcel receipt date if you get it via our online store), while based on Production Date if no purchase invoice.

2. OdePro wouldn't assure after-sales service obligations if you fail to provide the product warranty card.
3. Quality issues do not include the user's personal subjective objections such as appearance and feeling about our products.
4. Replacement and warranty service are only valid under normal use: The user disassemble, improper use, improper access to the power supply and not according to the instructions are beyond our warranty rules. Due to transport and other accidents caused the damage, natural disasters also excludes.
5. OdePro only offers functional repair service for the discontinued products  (the appearance may differ from the original product)

6. The warranty excludes cover shell, brochures, packaging

Third, please show us the product warranty card when you get to service. Please keep the warranty card and purchase invoices. Warranty card may not be altered, otherwise invalid.

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Copyright 2014-2017  www.odepro.com
Shenzhen Odepro Technology Co., LTD All Rights Reserved

Address: 7F, 6th Building, Jianfurundongsheng Industrial Park, Gushu, Xixiang, Bao'an, Shenzhen, China
TEL :(86)755-36538983  
Email:odepro@odepro.com

Built By OdePro China 
Odepro outdoor technical support