First, OdePro provides after-sales services:
1. Advisory services: If users have any problem during use, you can call Toll Free: 0755-36538983 or visit www.odepro.com to consult.
2. Replacement service: If there is any quality problem due to the factory indeed, the user can contact the dealer or by phone: 0755-36538983 Contact us
Contact us for the free replacement (physical damage, as warranty processing)
3. Warranty service: During the warranty period, if you have quality problems, you can contact the dealer or call: 0755-36538983 contact us for warranty service.
4. Repair service: During the maintenance period, if quality problems arise, you can contact the dealer or by phone: 0755-36538983 contact us to request repair service.
Second, products are under normal usage if quality problems arise:
The warranty period of the repair for our items is one year since the day you make an order on our online store, while one month is for replacement. Both of them are free under guarantee period.
1. The purchase date is subject to purchase invoice (based on parcel receipt date if you get it via our online store), while based on Production Date if no purchase invoice.
6. The warranty excludes cover shell, brochures, packaging
Third, please show us the product warranty card when you get to service. Please keep the warranty card and purchase invoices. Warranty card may not be altered, otherwise invalid.
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